Service

Digital Support Services

With a leading IT services partner, we deliver digital solutions to complex distribution problems, with higher efficiency and accuracy.

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What we do

How we approach digital support services

Our digital support services give you an advantage by optimising operations, reducing manual errors and turning your data into useful insight, which drives growth and profitability for your insurance business.

The work covers process automation, data analytics and custom software development. Throughout the engagement we provide hands-on support, training and guidance so that your teams adopt the new tools and processes smoothly.

We also offer ongoing maintenance, upgrades and support so that your digital infrastructure stays reliable and up to date.

Case studies

This work in practice

Digital support service

Life insurance company struggling to retain its new sales managers

A life insurance company · Apr 2018 to Mar 2019

66%

66% of FLS were able to recruit 3 agents by M3

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Research

Related terms in the Insurance Encyclopedia

All terms
Distribution and intermediariesInsurtechInsurtech is the use of technology to design, sell, price or service insurance, and the firms that do it, from digital brokers and aggregators to digital insurers and software providers.Distribution and intermediariesDirect and digital channelThe direct and digital channel is insurance an insurer sells itself, through its own website, app, call centre or salaried staff, with no agent or intermediary and so no commission.Distribution and intermediariesInsurance web aggregatorAn insurance web aggregator is an IRDAI-registered company that runs a website comparing insurers' products, passes leads to insurers and can sell policies online or by phone.Regulation and regulatorsBima SugamBima Sugam is India's regulator-backed online insurance marketplace, set up under IRDAI's 2024 regulations as digital public infrastructure for buying, servicing and claiming on policies.Claims and policyholder serviceCKYC and KYC in insuranceKYC in insurance is the identity and address check insurers must run on every customer under anti-money laundering law. CKYC is the central registry that lets one verified record be reused.Claims and policyholder serviceInsurance repository and e-insurance accountAn insurance repository is an IRDAI-registered entity that holds policies in electronic form in a free e-insurance account (eIA), so one account can store and service policies from many insurers.

Other services

Distribution ExpansionDistribution ProfitabilityCapability BuildingGo-to-Market StrategyBusiness Transformation
Next step

Let's talk about your distribution goals

Book a time with Vipul Jain, or write to us. We work with insurers, NBFCs and FinTechs across India.

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