Service

Business Transformation

Seasoned professionals from diverse backgrounds bring the expertise and solutions to transform your business.

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What we do

How we approach business transformation

Our business transformation services help you stay competitive as the market changes and disruption arrives.

Through an in-depth assessment of your business model, processes and capabilities, we identify areas to improve, untapped opportunities and potential threats. We then work closely with your stakeholders on a transformation roadmap covering operational efficiency, digital transformation, organisational restructuring and cultural alignment.

Throughout the engagement, our experts apply their experience and industry best practice to make lasting changes, minimise disruption and deliver measurable results, with hands-on support for change management and the adoption of new processes.

Case studies

This work in practice

Onboard customers as agents

Empowering a life insurance company to onboard their customers as agents

Max Life Insurance · Apr 2020 to Mar 2021

22%

Recruitment grew by 22%

Read the case study
Research

Related terms in the Insurance Encyclopedia

All terms
Regulation and regulatorsExpenses of Management (EoM) regulationsExpenses of Management (EoM) regulations are IRDAI's limits on what an insurer may spend on commission and operating costs, set as a share of premium under the 2024 EoM regulations.Regulation and regulatorsSabka Bima Sabki Raksha (Amendment of Insurance Laws) Act, 2025The Sabka Bima Sabki Raksha (Amendment of Insurance Laws) Act, 2025 amended India's three main insurance laws, allowing 100% foreign investment in insurers and widening IRDAI's powers.Distribution and intermediariesInsurance commissionInsurance commission is the payment an insurer makes to an agent or intermediary for selling and servicing a policy, set by insurers' board policies within IRDAI expense limits since 2023.Distribution performance metricsChannel mixChannel mix is the split of an insurer's new business premium across distribution channels such as individual agents, banks, other corporate agents, brokers, direct and online sales.Insurance finance and actuarialInd AS 117 and IFRS 17Ind AS 117 is India's accounting standard for insurance contracts, converged with IFRS 17. IRDAI made Ind AS applicable to insurers from 1 April 2026, with deferral for some to 2027-28.Regulation and regulatorsComposite licenceA composite licence would let one insurance company sell life, general and health insurance together. As of October 2026, Indian law still does not allow it, so these lines run as separate companies.

Other services

Distribution ExpansionDistribution ProfitabilityDigital Support ServicesCapability BuildingGo-to-Market Strategy
Next step

Let's talk about your distribution goals

Book a time with Vipul Jain, or write to us. We work with insurers, NBFCs and FinTechs across India.

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